Last Updated: May 26, 2026

Shipping

Q: Do you offer free shipping?
A: Yes. We offer free standard shipping within the contiguous United States.

Q: How long will delivery take?
A: Orders generally process within 1–2 business days. Delivery typically arrives within 3–5 business days after dispatch.

Q: Will I receive tracking?
A: Yes. Tracking information is sent by email after shipment.


Returns

Q: What is the return period?
A: Eligible returns are accepted within 30 calendar days after delivery.

Q: Is return shipping free?
A: Yes. Approved returns receive a prepaid shipping label.

Q: When will refunds appear?
A: Refund review usually takes 1–2 business days. Banks may require an additional 7–10 business days.


Payments

Q: Which payment methods are accepted?
A: Visa, MasterCard, and PayPal.

Q: What currency is used?
A: U.S. Dollars (USD).


Customer Support

Q: How do I contact Shop Vitalitty?

Email: info@shopvitalitty.it.com
Phone: +1 443-386-5168

Business hours:

Monday–Friday
9:00 AM–6:00 PM (ET)