We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, returns are accepted within 30 calendar days from the delivery Last Updated: May 26, 2026
Return Window
Eligible merchandise may be returned within 30 calendar days of the delivery date.
We provide free return shipping for approved returns.
No restocking fees apply.
Return Eligibility
Returned items must:
- be unused and in original condition
- include original packaging
- include any included accessories where applicable
- be returned due to a verified product quality issue or delivery concern
Non-Returnable Items
The following items may not be returned:
- gift cards
- clearance or final sale merchandise
- products damaged after delivery through misuse or improper handling
How To Start A Return
Please email our support team:
Include:
- order number
- item name
- reason for return
After approval, return instructions and a prepaid shipping label will be provided.
Return Address
1642 Brimfield Circle
Sykesville, MD 21784
United States
Refund Processing
After returned merchandise arrives:
Review and approval: 1–2 business days
Approved refunds are sent to the original payment method.
Bank or card providers may require:
7–10 business days
before funds appear.